FAQs
Questions we hear
Straight answers on how the housing works, what it costs you in responsibility, and how to start.
The basics
- What is a master lease?
- A lease where your organization leases the entire home and controls your internal placement model — within the terms of the agreement. You are the tenant of record, not the individual residents.
- Do you operate programs?
- No. We provide housing operations and property standards. Case management, coaching, programming, and supervision are provided by partner organizations under their own license, procedures, and SOPs.
- Do you rent rooms directly to individuals?
- No. We master-lease entire homes to organizations. Program partners manage their own placement model and internal operations.
- Who do you work with?
- Licensed organizations serving foster youth, aged-out young adults, seniors, adults with IDD, sober living residents, and veterans.
Lease terms
- How long are master leases?
- Two to five years at a minimum term that fits your program. Long enough to plan around, structured for predictable billing.
- Who is responsible for maintenance?
- Day-to-day upkeep and minor repairs sit with your organization. We handle the property standards and conduct regular walkthroughs. The specifics are written into the agreement before anyone signs.
- What does billing look like?
- One predictable master-lease line item your organization can forecast against and put in a grant application without hedging.
- Can we lease more than one home?
- Yes. Several of the conversations we have are with organizations adding a second or third house.
The homes
- Are the homes really furnished?
- Yes — furnished bedrooms with linens, a stocked kitchen, smart TVs, fast Wi-Fi, laundry, and household essentials. Residents move into a home, not an empty house.
- Are bedrooms private?
- Our homes are set up for co-living with private bedrooms wherever the layout allows. Bedroom count and layout are the first thing we walk you through, because it is usually the deciding factor.
- Where are the homes?
- Texas, and we are expanding. Tell us where you serve and we will show you current and upcoming inventory.
- How fast can we move in?
- Once the master lease is signed, homes are placement-ready in days, not months.
Getting started
- What is the first step?
- The master lease intake. It takes about three minutes and covers your program, population, funding, footprint, insurance, and the term you need.
- What do you ask about?
- Organization and type, population served, funding in place, service footprint, landlord reference, general liability and abuse-molestation insurance, certifications, whether your organization is the primary leaseholder, desired term, and units or beds needed.
- What happens after we submit?
- Your submission goes straight to our team and we follow up to talk through your program and show you what is available.
- We are early. Should we still reach out?
- Yes. Knowing what is coming helps us plan inventory, and we would rather have the conversation early than have you scrambling later.
Still have a question?
Ask us directly, or start the intake if you already know what you need.
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